Terms of Service

RAAV is a workout, nutrition, and body composition tracking application. It also includes features for coaches to manage athletes and assign programs. We provide the App as is and do our best to keep it working well, but we cannot guarantee uninterrupted service or that the App will be free of bugs.

To use RAAV, you must be at least 16 years old. We do not knowingly allow users under 16. If you are using RAAV on behalf of an organization such as a gym or coaching business, you confirm that you have authority to bind that organization to these Terms.

CREATING AN ACCOUNT: You can create an account using your email, your Google account, or your Apple ID. You are responsible for providing accurate information when you sign up, keeping your login credentials secure, and all activity that occurs under your account.

ONE ACCOUNT PER PERSON: You may create one account for personal use. Creating multiple accounts to circumvent restrictions is a violation of these Terms.

ACCOUNT SECURITY: If you suspect unauthorized access to your account, email raavsupport@gmail.com immediately.

CLOSING YOUR ACCOUNT: You can delete your account at any time from within the App: Settings > Account > Delete Account. See our Privacy Policy for what happens to your data.

FREE AND PRO TIERS: RAAV offers a free tier with core functionality, and a Pro subscription that unlocks additional features.

HOW BILLING WORKS: All payments are processed by Apple through the App Store. We do not see or handle your payment information. Subscriptions are charged to your Apple ID when you confirm purchase. Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. Manage or cancel via iOS Settings > [your name] > Subscriptions.

FREE TRIAL: Any free trial of Pro features simply ends when the trial period is over. It does not automatically convert into a paid subscription, and you are not charged unless you choose to subscribe.

REFUNDS: Refund requests are handled by Apple, not by us. Request a refund through Apple refund process.

PRICE CHANGES: We will notify you in advance of any price change. The new price takes effect at your next renewal. You can cancel before then if you do not want to continue at the new price.

WHAT YOUR CONTENT MEANS: Everything you create in or upload to RAAV: logged workouts, logged foods, custom food library, saved meals, body weight history, profile information, photos or media you upload, programs you create, and any notes or text you write.

YOU OWN YOUR CONTENT: You retain all rights to your content. We do not claim ownership.

LICENSE YOU GRANT US: To operate the App, we need limited permission to store, display, and process your content as needed to provide features to you; show your content to coaches and athletes you have connected with; and operate our backend infrastructure using the third-party services described in the Privacy Policy. This license ends when you delete the content or your account, except where noted in the Privacy Policy.

COMMUNITY FOOD DATABASE: If you add a food to the shared community database, that contribution becomes available to other users. We may keep this contribution even after you delete your account, with your identity removed. See the Privacy Policy for details.

WHAT YOU CANNOT UPLOAD: You must not upload content that is illegal or violates someone else rights; is harassing, threatening, hateful, or discriminatory; contains nudity, sexual content, or graphic violence; promotes self-harm, disordered eating, or dangerous training practices; contains malware; impersonates another person; infringes anyone intellectual property or privacy rights; or contains personal information about others without their consent. We may remove violating content and suspend or terminate accounts that repeatedly violate these rules.

You agree not to use the App for any illegal purpose; attempt to access other users accounts or data; reverse engineer or decompile the App (except as permitted by law); use automated systems such as bots or scrapers to interact with the App; resell or commercialize the App or its features; damage, disable, or impair our servers; circumvent security measures; or use the App to send unsolicited messages to other users.

RAAV IS NOT A PARTY TO COACHING RELATIONSHIPS: When a coach and athlete connect through RAAV, they are forming a relationship between themselves. RAAV is a tool that supports the relationship — we are not the coach, we are not the athlete, and we are not involved in any agreement between you.

WHAT COACHES CAN SEE: When you connect with a coach, that coach can see your name and profile photo, your weight history, your nutrition logs, your workout history, and the programs they have assigned to you. Your coach cannot see your account email, password, or payment information.

COACH RESPONSIBILITIES: If you use RAAV as a coach, you agree to respect the privacy of athletes you work with; not share their data outside RAAV without their consent; only work with athletes who have voluntarily connected with you; and acknowledge that you, not RAAV, are responsible for the coaching advice and programs you provide.

ATHLETE AUTONOMY: You can disconnect from a coach at any time. We do not require you to keep any coach relationship active.

IMPORTANT. RAAV is a tracking and organization tool. It is not medical advice, diagnosis, or treatment of any condition. It is not a substitute for guidance from a licensed physician, registered dietitian, physical therapist, or other qualified professional. It is not an endorsement that any particular workout, food, weight, or program is appropriate for you.

The information displayed in RAAV — including calorie targets, macro recommendations, exercise suggestions, and progress charts — is for general informational purposes only. Always consult a qualified professional before making significant changes to your training, nutrition, or health routines, especially if you have any medical condition, are pregnant, are recovering from injury, or have a history of disordered eating.

If you experience pain, dizziness, or any unusual symptoms, stop immediately and seek medical attention if needed.

By using RAAV, you acknowledge that you are responsible for your own health and fitness decisions. We are not liable for outcomes that result from following or relying on information in the App.

OUR CONTENT: The App — including its design, code, name, logos, and trademarks — is owned by us or our licensors. You may not copy, modify, distribute, or create derivative works of the App without our permission.

YOUR CONTENT: You retain ownership of your content, subject to the license in Section 5.

FEEDBACK: If you send us feedback or suggestions, you grant us permission to use them without compensation or attribution.

RAAV uses third-party services including Firebase, Apple StoreKit, Sentry, FatSecret, USDA FoodData Central, Open Food Facts, and others listed in the Privacy Policy. When you use the App, you are also subject to the terms and privacy policies of those third parties. We are not responsible for their practices, but we choose them carefully.

AS IS DISCLAIMER: RAAV is provided as is and as available without warranties of any kind. We do not warrant that the App will be uninterrupted, error-free, or secure; that bugs will be corrected promptly; or that the App will meet your specific requirements. To the maximum extent permitted by law, we disclaim all implied warranties.

FOOD DATA ACCURACY: Nutritional information displayed in RAAV is sourced from third-party databases (FatSecret, USDA FoodData Central, Open Food Facts, the Israeli Ministry of Health Tzameret database, and user-submitted entries). We do not independently verify this data. Nutritional values may be inaccurate, incomplete, or out of date. Do not use RAAV as a substitute for professional dietary or medical advice.

LIMITATION OF LIABILITY: To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages of any kind, including loss of profits, data, goodwill, or other intangible losses. Our total liability to you for any claim is limited to the greater of (a) the amount you paid us in the twelve months preceding the claim, or (b) fifty US dollars (USD 50).

SPECIFIC EXCLUSIONS: We are specifically not liable for health outcomes from following workouts, nutrition plans, or other guidance tracked in RAAV; the actions or advice of coaches or athletes using RAAV; loss of data due to events outside our reasonable control; or decisions you make based on information shown in the App. Some jurisdictions do not allow certain liability limitations. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

GOVERNING LAW: These Terms are governed by the laws of the State of Israel, without regard to its conflict of laws principles.

JURISDICTION: Any dispute arising out of or related to these Terms or your use of the App will be brought exclusively in the courts located in Tel Aviv, Israel, and you consent to the personal jurisdiction of those courts.

INFORMAL RESOLUTION FIRST: Before filing any formal legal action, you agree to contact raavsupport@gmail.com and try to resolve the dispute informally for at least 30 days.

TIME LIMIT: Any claim arising from these Terms must be filed within one year of when the claim arose, or it is permanently barred.

TERMINATION BY YOU: You can stop using the App and delete your account at any time (Section 3).

TERMINATION BY US: We may suspend or terminate your account if you violate these Terms; use the App in a way that could harm other users or our systems; we are legally required to do so; or we discontinue the App entirely. For violations, we will normally explain why and give you an opportunity to respond. For severe cases such as illegal activity or security threats, we may terminate immediately.

EFFECT OF TERMINATION: When your account is terminated, you lose access to the App and your content within it. Sections that by nature should survive — including disclaimers (Section 11), governing law (Section 12), and this Section 13 — remain in effect.

APP DISCONTINUATION: If we discontinue the App, we will give you reasonable advance notice, allow you to export your data before the discontinuation date, and refund any unused portion of an active Pro subscription.

We update the date at the top when we change these Terms. For significant changes, we will notify you within the App before they take effect. Your continued use of the App after a change indicates your acceptance. If you do not agree, you can delete your account at any time.

ENTIRE AGREEMENT: These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the App.

SEVERABILITY: If any part of these Terms is held to be unenforceable, the rest remains in full force.

NO WAIVER: If we do not enforce a provision of these Terms, it is not a waiver of our right to enforce it later.

ASSIGNMENT: You may not transfer your rights under these Terms without our written consent. We may transfer ours with notice to you.

NO AGENCY: Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between us.

NOTICES: For legal notices to us: raavsupport@gmail.com. For notices to you, we may use the email on your account or post a notice within the App.

For questions about these Terms, your account, or anything else: raavsupport@gmail.com. We respond within 30 days, usually much sooner.